I'm experiencing frequent disconnections. What should I do?

Frequent disconnections are often caused by loose cabling or signal interference. Please check the following:

• Secure Connections: Ensure the coax/fiber cable is finger-tight on both the wall and the modem.
• Inspect Ethernet Cables: A damaged cable between the modem and router can cause intermittent drops.
• Check for Outages: Visit our Network Status page to see if there is a known issue in your area.